Warranty Policy
CHASING UNDERWATER DRONES WARRANTY POLICY
GLADIUS MINI
GLADIUS MINI Warranty Period
The Warranty for the GLADIUS MINI is 12 months from the date of sale to the End User.
| Main Components | Warranty Period | |
| ROV main cabin | Camera/Sensor | 12 Months |
| Circuit board | 12 Months | |
| Battery | 6 Months and Charge Cycle less than 200 Times | |
| Base station | 12 Months | |
| Winder | No warranty | |
| Backpack | No warranty | |
| LED light | 12 Months | |
| Thruster | 6 Months | |
| Propeller | No warranty | |
| Remote controller | 12 Months | |
| Remote controller bracket and spring clip | No warranty | |
| 3A charger | 12 Months | |
| Appearance damage / Shell damage | No warranty | |
| Tether socket / Charging socket | 6 Months and Charge Cycle less than 200 Times | |
| Tether connector | 12 Months | |
| Tether socket / Charging socket | No warranty | |
| Buoyancy Modules(Freshwater) | No warranty | |
| Buoyancy Modules(Seawater) | No warranty | |
CHASING DORY Warranty Period
The Warranty for the Chasing Dory is 12 months from the date of sale to the End User. (If the receipt document cannot be provided, the warranty period will be calculated according to the serial number of the ROV)
Main ComponentsWarranty Period| ROV main cabin | Camera/Sensor | 12 Months |
| Battery | 6 Months | |
| Circuit board | 12 Months | |
| Thruster | 6 Months | |
| Propeller | No warranty | |
| Appearance damage / Shell damage | No warranty | |
| Charging socket/Drone connector | 6 Months | |
| Tether | 12 Months | |
| Adapter and Charge cable | 12 Months | |
| LED light | 12 Months | |
| Buoy | 12 Months | |
CHASING M2 Warranty Period
CHASING M2 ROV
| Main Components | Warranty Period | |
| ROV main cabin | Camera/Sensor | 12 Months |
| Circuit board | 12 Months | |
| ROV battery | Battery | 6 Months |
| Thruster | 6 Months | |
| Propeller | No warranty | |
| LED light | 12 Months | |
| Appearance damage / Shell damage | No warranty | |
| Charging/Thther socket | 6 Months | |
| Tether | 12 Months | |
| Adapter | 12 Months | |
| Winder | No warranty | |
| Remote controller | Remote controller bracket and spring clip |
No warranty |
| Circuit board | 12 Months | |
| Battery | 12 Months | |
| Control joystick | 12 Months | |
| Button | 12 Months | |
| Tether socket / Charging socket |
6 Months | |
| Appearance damage / Shell damage |
No warranty | |
CHASING E-Reel
| Main Components | Warranty Period | |
| Motor | 6 Months | |
| Straightener | 6 Months | |
| Appearance damage / Shell damage | No warranty | |
| Circuit board | 12 Months | |
| Battery | 6 Months | |
| Rocker | No warranty | |
| Switch | 12 Months | |
| Adapter | 12 Months | |
| Tether socket / Charging socket | 6 Months | |
CHASING Robot Arm
| Main Components | Warranty Period | |
| Motor | 6 Months | |
| Circuit board | 12 Months | |
| Ball screw | 12 Months | |
| Cable | No warranty | |
| Fixed seat | No warranty | |
Note: 1. EPP Storage Box or Travel Case is not covered by the warranty.
2. Damages caused by human and external factors are not covered by the warranty.